CSG Actuarial has compiled key enrollment information on Medicare Advantage and Medicare Supplement from eHealth Inc.’s 4th Quarter 2023 Financial results.  

eHealth Medicare Segment 4th Quarter 2023 Enrollment Highlights: 

  • Medicare Advantage new approved members increased by 21.6% over the same quarter last year
  • Medicare Supplement new approved members increased by 8.3% over the same quarter last year

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eHealth:  Approved members represent the number of individuals on submitted applications that were approved by the relevant insurance carrier for the identified product during the current period. The applications may be submitted in either the current period or prior periods. Not all approved members ultimately become paying members.

  • Estimated Medicare Advantage membership decreased 3.6% over the past 12 months
  • Estimated Medicare Supplement membership increased 10.8% over the past 12 months

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eHealth:  To estimate the number of members on Medicare-related health insurance plans, we take the sum of (i) the number of members for whom we have received or applied a commission payment for a month that may be up to three months prior to the date of estimation (after reducing that number using historical experience for assumed member cancellations over the period being estimated); and (ii) the number of approved members over that period (after reducing that number using historical experience for an assumed number of members who do not accept their approved policy and for estimated member cancellations through the date of the estimate). To the extent we determine through confirmations from a health insurance carrier that a commission payment is delayed or is inaccurate as of the date of estimation, we adjust the estimated membership to also reflect the number of members for whom we expect to receive or to refund a commission payment. Further, to the extent we have received substantially all of the commission payments related to a given month during the period being estimated, we will take the number of members for whom we have received or applied a commission payment during the month of estimation.